Agenda and minutes

Healthier Communities Overview & Scrutiny Committee
Tuesday, 7th January, 2020 1.30 pm

Venue: Council Chamber, Civic Centre, Hanbury Road, Pontypool, NP4 6YB

Contact: Geraint Thomas  Senior Business Support Officer - Democratic Services

No. Item


Welcome & apologies / Croeso ac y mddiheuriadau


1.1       Apologies were received from Councillors Mike Jeremiah, Sue Malson and Rose Seabourne.


Declarations of interest \ Datganiadau o fudd


2.1       No interests were declared.


Minutes 20/6/19 / Cofnodion 20/6/19 pdf icon PDF 359 KB


3.1       The minutes of the meeting held on 20th June 2019 were confirmed as an accurate record.


Action sheet / Taflen weithredu pdf icon PDF 103 KB


4.1       The Committee noted the action sheet.


Care Inspectorate Wales inspection findings : Prevention and promotion of independence for older adults (over 65) living in the community / Darganfyddiadau Arolygiaeth Gofal Cymru : Rhwystro a hyrwyddo annibyniaeth i oedolion hyn (dros 65) yn byw yn y gymuned pdf icon PDF 351 KB

Additional documents:


5.1       The HoASH&C gave a brief introduction to the report, highlighting the following areas:

  • The inspection was intense and lasted two weeks during July 2019, with four inspectors from the Care Inspectorate Wales (CIW) and one inspector from Healthcare Inspectorate Wales (HIW).
  • The inspectors focussed on the four areas outlined in paragraph 2.2 of the report and the findings could be seen in paragraphs 3.1, 3.2, 3.3 and 3.4 respectively.
  • The inspection report was very positive and the pre-inspection self-assessment conducted by the Local Authority (LA) had already identified the majority of areas for improvement highlighted during the inspection, and as a result there were no surprises.
  • It was pleasing that the inspection recognised that Adult Services were trying a different approach, which had been several years in planning, with focus on early intervention, preventing isolation and centring everything on the individual’s needs and choices.


5.2       AR added the following points:

  • The new Torfaen model saw a major change to ways of working and got to the heart of the Act in terms of what the individual wants. She added that the model provided a learning exercise for the inspectorate.
  • She praised the transparency within the LA, even in cases where the outcome differed from what was desired by the individual.
  • The new model gave some autonomy to social workers, as a more flexible menu was available to them, compared to stricter options seen in some other local authorities.
  • The Chief Officer had taken positive and calculated risks with the introduction of the new model.


5.3       Cllr Janet Jones praised Adult Services and commented that the North Torfaen Team had a glowing reputation in the community.


5.4       Following Members’ questions and comments, the HoASH&C and AR made the following main points:

  • AR confirmed that local authorities were given four weeks’ notice that an inspection would be taking place.
  • AR confirmed that 16 files were randomly selected for a ‘deep dive’ inspection and that the LA would be made aware of the specific files in order to arrange meetings with social workers, team managers and families. The remaining 44 files were selected by the Inspectors, who had access to the whole system, without the LA being made aware of which files were being inspected.
  • AR praised how accommodating the LA staff were during the process and assured the Committee that constant dialogue occurred between the LA and Inspectors throughout the inspection. She added that the Inspectors were a ‘critical friend’.
  • AR confirmed that approximately 98% of staff completed the staff survey, including significant narrative, which comprised of questions around operational practice, supervision and training. She added that staff highlighted issues around resources and communications; however there were clear examples of support and openness within teams and the ability to contact senior managers.
  • AR explained that the previous year had seen the introduction of public surveys, via links with carers groups and GP surgeries.
  • The HoASH&C explained that Torfaen and Monmouthshire had recently undergone inspections and would share the  ...  view the full minutes text for item 5.


Item for next meeting / Eitem ar gyfer y cyfarfod nesaf


6.1       The CSO informed the Committee that they would be considering the implementation of a domiciliary care strategy.


Date of next meeting 30/1/20 / Dyddiad y cyfarfod nesaf 30/1/20


7.1       The date of the next meeting was noted.


7.2       The meeting ended at 4.00pm.