Agenda and minutes

Healthier Communities Overview & Scrutiny Committee
Thursday, 30th January, 2020 1.30 pm

Venue: Council Chamber, Civic Centre, Hanbury Road, Pontypool, NP4 6YB

Contact: Geraint Thomas  Senior Business Support Officer - Democratic Services

No. Item


Welcome & apologies / Croeso ac y mddiheuriadau


1.1       Apologies were received from Councillor Sue Malson.


Declarations of interest \ Datganiadau o fudd


2.1       Councillor Emma Rapier declared a personal interest in agenda item 5 as her mother was currently employed by ISS Healthcare.


Minutes 7/1/20 / Cofnodion 7/1/20 pdf icon PDF 423 KB


3.1       Regarding Recommendation 3, the Chair queried whether previous safeguarding training undertaken by members as part of their role in external organisations were taken into account. The HoASH&C suggested that the recommendation could be amended in order to incorporate this query.


3.2       The minutes of the meeting held on 7th January 2020 were confirmed as an accurate record.


Action sheet / Taflen weithredu pdf icon PDF 102 KB


4.1       The Committee noted the action sheet.


Progress of Building the Platform of the Domiciliary Care Strategy / Cynnydd Adeiladu Sylfaen y Strategaeth Gofal Cartref pdf icon PDF 745 KB

Additional documents:


5.1       The HoTSP and the RS introduced themselves and gave a brief introduction regarding their areas of work.


5.2       Following Members’ questions and comments, the HoTSP made the following main points:

  • The regional project covered the Greater Gwent area and followed the health board footprint. He added that the Regional Partnership Board did not have a legal status in its own right; however it was able to create its own strategy.
  • The workshop with domiciliary care providers had been held on 29 January 2020, where the views of providers confirmed the market position statement that had previously be devised.
  • The above workshop was attended by 25% of Greater Gwent’s domiciliary care providers and the majority of them were in favour of the new patch-based working model.
  • It was very important to encourage new people into the workforce, whilst retaining those in the existing depleting workforce. He added that the issue was a national issue and required further research and work; however he did confirm that a lot of the workforce was nearing retirement age and that younger members of staff did not tend to stay in the job for long.
  • Across Greater Gwent, 82% of providers reported difficulty around recruitment and retention, with the three main issues being the lack of status of the role, rates of pay and the costs associated to driving in between calls.
  • The partnership with Coleg Gwent had been fruitful and the ‘Billy the Superhero’ book had been used in primary schools to promote working in the care sector.
  • The ‘We Care Wales’ national campaign would soon be launching a television advert and using social media to promote the care sector.
  • The work around ‘Magic Moments’ provided the opportunity to celebrate the workforce, who often felt undervalued. On top of this, the workshop above had proposed the idea of a celebration of achievement event, which would be organised in due course.
  • Local authorities were sharing information and learning from one another regarding patch-based working, and as a result it was clear that organisational development was required alongside the new model.
  • A mixed picture existed across Greater Gwent in terms of internal care providers, with Caerphilly having the largest team and Newport not having an internal domiciliary care team at all.


5.3       The Chair thanked the HoTSP for his contributions to the meeting and he left the meeting.


5.4       Following Members’ questions and comments, the HoASH&C made the following main points:

  • Current members of the domiciliary care workforce had made it clear that rotas were a problem, in terms of their flexibility and not being family-friendly; and as a result a survey in late 2020 would be conducted for further clarity. Family commitments and retirement were key reasons for a lot of those people who had left the workforce.
  • Rotas and stability were needed, so allowing for flexibility required a lot of thought in order to be fair across the workforce. She added that trade unions would be engaged regarding the draft survey and rotas.  ...  view the full minutes text for item 5.


Item for next meeting / Eitem ar gyfer y cyfarfod nesaf


6.1       The CSO informed the Committee that they would be considering Integrated Well-being Networks.


Date of next meeting 5/3/20 / Dyddiad y cyfarfod nesaf 5/3/20


7.1       The date of the next meeting was noted.


7.2       The meeting ended at 4.00pm.