Agenda and draft minutes

Cross-Cutting Resources and Business Overview & Scrutiny Committee
Thursday, 9th January, 2020 1.30 pm

Venue: Council Chamber, Civic Centre, Hanbury Road, Pontypool, NP4 6YB

Contact: Chris Slade  Senior Business Support Officer - Democratic Services

No. Item


Attendance / Presenoldeb


1.1       Apologies were received from Councillor Ron Burnett, Councillor Glyn Caron, Councillor Giles Davies, Councillor Kath Evans, Councillor Stuart Evans, Councillor Elizabeth Haynes, Councillor Alan Joes, Councillor Emma Rapier, Councillor Alan Slade, Councillor Dave Thomas


Declarations of Interest / Datganiadau o fudd


2.1       No interests were declared.


Confirmation of Minutes 11.09.2019 / Cadarnhad o gofnodion 11.09.2019 pdf icon PDF 354 KB


3.1       The minutes of the meeting held on 11th September 2019 were confirmed as an accurate record.


The Council's Transformation Programme: T22 / Rhaglen Trawsnewid y Cyngor: T22 pdf icon PDF 663 KB

Additional documents:


4.1       The Chair welcomed members and officers to the meeting. He reminded the committee that the purpose of the meeting was for members to discuss and scrutinise the Council’s Transformation Programme (T22) and develop recommendations on how the programme would be shaped going forward and how scrutiny members would be involved in this process.


4.2       The Chair invited the Chief Executive and the Head of Transformation & Improvement to introduce the report.


4.3       The Head of Transformation & Improvement provided the committee with a brief presentation providing members with an overview of the progress made to date on the Council’s Transformation Programme (T22) highlighting that the T22 programme was pivotal to the Council’s ability to deliver a whole host of financial and non-financial benefits.


4.4       Members broke into two workshop sessions for the remainder of the meeting with each table feeding back their collective views before moving on to considering a new service area.


4.5       At the conclusion of the workshop, the Chair thanked officers for their contributions and the committee made the following recommendations


4.6       Recommendations


On completion of their scrutiny activity, the committee concluded by offering the following comments and recommendations for consideration:


The scope of T22…      


Recommendation 1 –

The scope of T22 should be flexible enough to ensure where necessary it can be adapted to incorporate any potential changes to;

-        corporate plan priorities,

-        legislation, and

-        other transformation opportunities.


Recommendation 2 –

We should look to deliver programmes that have little impact on our staff such as the current project to improve procurement practices. Furthermore, the scope should set out a commitment from the Council to reinvest a proportion of any financial benefits delivered through T22 into its workforce, particularly in terms of training and development for employees as we plan for the new skills required in the future.


Progress so far…


Recommendation 3 –

Largely it was considered that it was a little too early to assess the progress made so far. The work should continue to look at how to break cycles, intervening to provide the right support at the right time and looking at whether there are funding opportunities that could be sought for future projects from the Regional Partnership Board (RPB). As part of the work undertaken in children’s social care, further potential work-streams could include;

-          The impact of drug and alcohol abuse on creating demand,

-          Whether the funding received through Sure Start and Flying Start are being utilised effectively, and

-          How we can provide great opportunities and aspirations for our Looked After Children.


T22 moving forward…

Members generally agreed with the assumptions underpinning the T22 programme. However in developing each the following should be considered….


Recommendation 4 –

Our ambition to be more customer focussed should be supported by:

-        A resident’s customer focus group to test drive any developments and provide feedback on the ‘customer experience’,

-        Better user of customer data and sharing information in an appropriate way,

-        A drive to ensure all staff either  ...  view the full minutes text for item 4.