Venue: Council Chamber, Civic Centre, Pontypool NP4 6YB
Contact: Geraint Thomas
Senior Business Support Officer (Democratic Services)
Welcome & apologies / Croeso ac ymddiheuriadau
1.1 Apologies were
received from Councillors Joanne Gauden and Richard
Declarations of interest / Datganiadau o fudd
2.1 No interests were declared.
Minutes 27/6/2019 / Cofnodion 27/6/2019 PDF 399 KB
3.1 The minutes of the meeting held on 27th June 2019
were confirmed as an accurate record.
Action sheet / Taflen Gweithredu PDF 104 KB
4.1 The Committee noted the action sheet.
Review of initial contacts / referral processes / Adolygu gweithdrefnau cyswllt cychwynnol / atgyfeiriad PDF 349 KB
5.1 The HoC&FS gave a brief introduction to the report,
highlighting the following areas:
review of initial contacts and referral processes was required as
Children’s Services had experienced an increase in demand,
which needed to be managed whilst ensuring an improvement in
outcomes for service users.
Local Authority (LA) received in the region of 5000 referrals to
Children’s Services over a 12 month period. Over 80% of these
referrals were generated from professionals and through various
decision making stages, some 56% of them resulted in no further
- Appendix 1 of the report outlined the current process, which was
cumbersome; whereas Appendix 2 outlined the proposed new process
that brought Children’s Services to the ‘front
door’ of the process and should prove to be more
- Multi-agency information and having Children’s Services at
the ‘front door’ instead of Customer Care should result
in quicker and more effective decision making. It was believed that
a significant number of cases could avoid escalation once the above
was in place.
- Better signposting and early advice would reduce the number of
cases being unnecessarily escalated.
early stages of the co-located service could be seen in Appendix 4
of the report and the mature stage was outlined in Appendix
Multi-Agency Safeguarding Hub (MASH) used by Newport City Council
could be seen in Appendix 6 of the report, which had been
recognised as an effective multi-agency model. Despite an initial
increase in referrals, the Newport model had experienced a decrease
in actual allocations.
the Torfaen MASH was in its infancy, it was difficult for the
Committee to scrutinise the model; however it was important that
the Committee viewed the plans and the HoC&FS hoped that they would agree with the
direction of travel. Once the model was operational, a further
report could be presented to the Committee.
Members’ questions and comments, the HoC&FS made the following main
north and south duty pods would merge into one pod, to form the
foundation of the MASH, with the decision making process shifting
to the ‘front door’. He added that the above would
result in greater consistency and expertise regarding complex
hoped that the changes would help the current resources within the
LA deal with the level of demand and evidenced the success of the
MASH at Newport City Council, where more capacity was allocated to
the right areas.
- Referrers needed to understand the thresholds required within
Children’s Services and a report on this would be presented
at a future meeting of the Committee, alongside risk management. He
added that professionals needed to develop confidence regarding
thresholds and referrals.
MASH would be operational in 2-3 months and the work around risk
management and thresholds would be ready 3-4 months after
- Administrative support from Customer Care could be utilised, as
they would have greater capacity once the new MASH model was in
Welsh Community Care Information System (WCCIS) was a case
view the full minutes text for item 5.
Date of next meeting 13/11/2019 / Dyddiad y cyfarfod nesaf 13/11/2019
6.1 The date of the next meeting was noted. The Chair informed the
Committee that they would be considering the Looked After Children Reduction Plan.
The meeting ended at 2.45pm.